You can of course order a trial sample for your customer. Regardless of whether it is an industrial chair, workshop stool or a sit stand for the office. Please provide the note “TRIAL SAMPLE ORDER” clearly visible on the order.
The following applies to a sample order: The trial sample can be tested in detail for 14 days free of charge. If so, we will calculate the goods after consultation with you. If you do not like it, please send the goods well packaged. It is best to keep the original packaging – and return it to us carriage paid. Please inform us in advance. The trial sample should be handled with care during the trial phase. However, if the sample shows damage, signs of use or soiling, we will charge for it.
As a rule, we have extremely fast delivery times. This means that you or your customer will receive your order within 3 – 5 working days. Unfortunately, delivery delays can occur for various reasons. Please always check your order confirmation. On this you will find the delivery date confirmed by us, which depends on our capacity and your order quantity.
We look forward to every new partner who stands behind the meychair brand. Under “Become a partner” you will find all the data that we need from you in order to register you as a customer.
As a rule, we can supply you with all spare parts. With the exception of economic supply bottlenecks, of course, or if the model is being phased out. The best way to order spare parts is by email. If you do not yet know the number of the affected spare part, please ask for your spare part with the model number of the chair. To do this, enter either our 5-digit article number or our matchcode.
Here’s an example:
Item number: 10001
matchcode: A2-TG-B; Beech
This is how we find the right spare part for your chair. If you do not know this data either, please send us a photo of the type plate, which is located under the seat support, or a photo of your model. Alternatively, we can send you assembly instructions and you mark the part concerned. This is how we find out what you need. If we know the desired spare part, we will make you an offer for the material and delivery costs. If you accept the offer, we will convert your request into an order and send you the goods.
You can of course contact us personally. Under Contact you can get in touch with our employees quickly and easily.
If you just want to find a retailer quickly and easily, please look under Find a retailer. With the desired address data, you can immediately find retailers with whom you can make inquiries and order our products. If you have our 5-digit item number ready for the retailer, you can soon look forward to a piece of seating furniture from the meychair brand.
We look forward to every customer, every contact and every call. But would you like some quick answers? Do you have a common question in mind? Then read more here!
Our FAQ contain the typical questions and answers about ordering, shipping, quality and complaints. Everything is included to provide you with short and concise help.
